Spectrum Labs guarantees our products.
If used according to the directions, products will be effective in delivering negative nicotine readings on nicotine pre-employment tests. If you test positive for nicotine on a pre-employment nicotine test we will refund your purchase price, up to the price listed on our website.
Send proof of nicotine test failure, a copy of a state issued photo ID, product packaging or label along with instructions, and proof of purchase to:
PO Box 8401
Cincinnati OH 45208
attn: Guarantee Dept.
Please allow 6 - 8 weeks for processing.